Improving Risk Management in OoHC via a Crisis Prevention Model

Overview

This comprehensive evaluation report synthesises the findings from three interconnected studies examining the effectiveness of the Therapeutic Crisis Intervention (TCI) program implemented by Anglicare Victoria in their residential care services. The overarching goal was to assess the program's impact on staff's crisis intervention capabilities, its contribution to building trust between staff and young people, and its influence on the frequency and severity of work cover claims.