Outputs vs Outcomes: Why the Distinction Matters in Evaluation

Overview

This white paper discusses the importance of focusing on outcomes over outputs in program evaluations, noting how outcomes, though more complex to measure, offer a deeper understanding of a program's impact. The paper advocates for a shift towards outcome-based evaluations, highlighting their long-term benefits despite the challenges they present. It concludes by inviting organisations to navigate these challenges and enhance the real-world impact of services through evidence-based approaches.